Setting up your WhatsApp Business Account

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bdjakaria76
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Joined: Thu May 22, 2025 5:13 am

Setting up your WhatsApp Business Account

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Personalized Promotions: Send targeted offers, discounts, or new product announcements based on customer segments and past behavior (e.g., "Here's a special discount on [product category] since you loved [previous purchase]!").
Drip Campaigns: Set up automated sequences of messages to nurture leads over time, providing information, testimonials, and eventually a call to action.
Event Reminders: Send reminders for webinars, online events, or physical store events.
Integrations:
CRM Integration: Automatically log WhatsApp conversations in your CRM (e.g., Salesforce, HubSpot, Zoho CRM) and update lead/customer statuses. This provides a unified view of customer interactions.
E-commerce Platform Integration: Connect with platforms like Shopify or WooCommerce to automate order updates, abandoned cart reminders, and product recommendations.
Helpdesk Integration: Route complex queries from the chatbot to a human agent in your helpdesk system, with the full chat history.
Payment Gateway Integration: Facilitate payments directly within WhatsApp by guiding users through a payment flow or sending payment links.
Benefits of WhatsApp Automation:

24/7 Availability: Provide instant support and information even outside business hours.
Faster Response Times: Meet customer expectations for immediate replies.
Improved Customer Satisfaction: Quick, relevant, and personalized responses lead to happier customers.
Reduced Operational Costs: Automate repetitive tasks, freeing up human agents for more complex issues.
Increased Efficiency: Streamline communication workflows and internal processes.
Higher Conversion Rates: Nurture leads and recover abandoned carts effectively.
Scalability: Handle a large volume whatsapp number list of conversations without proportionate increases in staffing.
Consistent Brand Voice: Ensure all automated messages maintain a consistent tone and brand message.
Implementing WhatsApp Automation in Bangladesh:

To implement advanced WhatsApp automation in Bangladesh, you'll need to partner with a WhatsApp Business Solution Provider (BSP). These companies help businesses get access to the WhatsApp Business Platform (API) and provide the necessary tools and support, including:

Building and deploying chatbots.
Integrating with your existing systems (CRM, e-commerce, etc.).
Assisting with message template approvals (required for proactive messages).
Providing multi-agent inbox solutions for human handover.
Offering analytics and reporting.
Some BSPs and companies offering WhatsApp automation services in Bangladesh that appear in search results include:

WaTheta: Offers a visual bot builder, e-commerce automation (Shopify, WooCommerce), broadcast messaging, drip campaigns, and CRM integrations.
BotSailor: Provides AI chatbots, Shopify/WooCommerce automation (order updates, abandoned cart reminders), live chat, and bulk messaging.
Dianahost: Offers WhatsApp SMS API notification service for sending important messages.
ADA (Axiata Digital Services): A global BSP that also operates in Bangladesh, focusing on digital marketing and customer engagement solutions.
Bangla Puzzle Limited: Offers WhatsApp Bot services for various automation needs.
When choosing a BSP, consider their features, pricing model, integration capabilities, support, and their experience with businesses in Bangladesh.
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